TERMS OF SALE:
All orders require a minimum 50% deposit.
Items must be returned within 7 days form the purchased date for full refund. Customers returning items later than 7 days will receive store credit. We will not accept returns later than 14 days. All returns are subject to approval at our discretion. For web orders, the above applies from date of receipt of goods.
Items with crystals or crystal beading, mirrors, prints, light bulbs, pillows, mattresses, furniture, and placemats are not returnable.
Showroom models, used, installed, modified, special ordered, on sale, or specially quoted items cannot be returned, cancelled or exchanged; Any deposit funds, additional fees or shipping charges are not refundable.
Returned items must be in original packaging and original condition, and may be subject to a minimum 25% restocking charge. Shipping charges are non refundable.
Kindly inspect and count your goods prior to removal from our premises. All items are counted and verified by our warehouse associates.
Claims for shortages, errors on packing slips, breakages and missing parts must be made within 24 hours of receipt of order. Items delivered damaged via common carrier must be signed for as “damaged” upon receipt; and both the carrier and Union must be notified. This will expedite any claims to carriers and/or manufacturers made on your behalf, however, we cannot be responsible for damages of goods delivered by common carrier.
Good shipped via common carrier will be sent via standard ground service. (Estimated travel times are 2-6 days within Canada, and 7-14 days to USA). Any duties and taxes for products sold outside Canada are the sole responsibility of the purchaser.
Any items returned because of incorrect address or refusal at the delivery address, are subject to an additional delivery charge.
Unless prior arranged, backordered merchandise will not beheld longer than 30 days from the date you are notified that the merchandise is ready for pick up. After 60 days, we reserve the right to cancel your order and forfeit deposit monies.
All items are covered by the manufacturer’s warranty. Union Lighting and Furnishings cannot be responsible for any costs relating to defective merchandise, including installation of the items.
All goods remain the property of Union Lighting and Furnishings until they are paid in full.
Prices, terms and conditions of sale may change without notice.
Delivery dates are subject to availability from the manufacturer. Union Lighting and Furnishings shall not be liable for its failure to meet deliver dates.
In the event you would like to cancel your order, the standard return policy applies. If the item is on backorder, you will receive acknowledgment from us whether the item can be cancelled with the supplier and, if so, a refund will be processed.
This website www.unionlightingandfurnishings.com
(the "Site"), and www.unionlightingandfurnishings.com
which redirects to the site, are owned and operated by Union Electric Lighting
Co. Ltd. operating under the name and style "Union Lighting and
set forth herein (the "Terms"), together with all applicable laws and
regulations, and agree that you are responsible for compliance with any
applicable local laws. If you do
not agree with any of these Terms, please do not use or access this Site. Any claim relating to this Site shall
be governed by the laws of the Province of Ontario without regard to its
conflict of law provisions. The
materials contained on the Site are protected by applicable copyright and trade
mark law and as more fully set forth herein.
2. User License
Union owns and/or has duly
authorized rights in and to all Site content, including without limitation, all
copyrights, trademarks (including, without limitation the "[u]"
bracket design), logos, trade names, patents or other rights in and to all
code, software, text, graphics and images and all other Site content,
(collectively the "Materials"). Permission is granted to temporarily download one copy of the
Materials (information or software) on the Site for personal, non-commercial
transitory viewing only. This is
the grant of a license, not a transfer of title, and under this license you may
- modify or copy the Materials;
- use the Materials for any commercial purpose,
or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer all
or any part of the Materials;
- remove any copyright or other proprietary
notations from the Materials; or
- transfer the Materials to another person or replicate
the materials on any other server.
This license shall automatically
terminate if you violate any of these restrictions and may be terminated by Union
at any time. Upon termination you
must destroy all Materials in your possession, regardless of the format in
which they reside.
All Materials are provided
"as is" and Union makes no warranties, expressed or implied, and disclaims
and negates all other warranties, including without limitation, implied
warranties or conditions of merchantability, fitness for a particular purpose,
or non-infringement of intellectual property or other violation of rights. In no event does Union warrant or make
any representations concerning the accuracy, correctness, or reliability of the
Materials on the Site or otherwise relating to any materials on any sites
linked to this Site.
In no event shall Union or its affiliates,
shareholders, officers, directors, employees, consultants, agents,
representatives, contractors, licensors or suppliers (collectively, the "Union
Parties") be liable for any damages (including, without limitation,
damages for loss of data or profit, or due to business interruption) arising
out of the use of or inability to use the Materials, even in the event that Union
or any of the Union Parties has been notified orally or in writing of the
possibility of such damage.
By using and accessing the Site,
you hereby release Union and each of the Union Parties from and against any and
all claims, losses, injuries or damages whatsoever arising from your use of the
Site (including any breach by you of these Terms), the Materials or otherwise
in connection with any matter contemplated by these Terms. You further agree to indemnify and hold
harmless Union and the Union Parties from and against any losses, judgments,
costs and expenses (including legal fees) incurred as a result of any claim,
loss, injury or damage arising from your use of the Site, the Materials or
otherwise in connection with these Terms.
6. Revisions and Errata
The Materials may, from time to
time, include technical, informational, typographical or photographic errors
(including, without limitation, pricing and availability errors). In no event does Union represent or warrant
that any of the Materials are accurate, complete or current. Union may make changes to the Materials
at any time without notice, acting in its sole discretion. Notwithstanding the foregoing, Union
makes no commitment to update the Materials nor does it accept any liability
for their inaccuracy or incompleteness.
By using and accessing the Site, you are agreeing to be bound by the
then-current version of these Terms and you voluntarily accept all risk in
connection with any reliance on the Materials.
Union has not reviewed all of the
sites linked to its Site and is not responsible for the contents or materials
contained on any such linked site.
The inclusion of any link does not imply endorsement by Union of the
site or its operator(s) and in no event shall Union be deemed to be acting as
publisher or disseminator of any information or content found on any third
party site. Use or access of any
such linked site is at the user's own risk.
© Union Electric Lighting Co. Ltd. 2011. All rights reserved.
Union Electric Lighting Co. Ltd.,
operating under the name and style "Union Lighting and Furnishings"
("Union") is committed to protecting your privacy and has implemented
policies and procedures to ensure that your personal information is handled
securely and in accordance with applicable privacy laws, including Canada's Personal Information Protection and
Electronic Documents Act ("PIPEDA").
As part of our responsible
order to keep you informed of the ways in which we collect, use and disclose
personal information. This Privacy
Policy may be revised from time to time to reflect our evolving business and the
nature of the products and services we offer to you. To ensure that you are aware of our current privacy
practices, we recommend that you review this policy periodically. Should you choose to provide us with
your personal information, you will be deemed to have agreed with the terms and
conditions contained in this policy.
connection with Union in-store transactions and also addresses how we handle
personal information collected when you interface with us online at www.unionlightingandfurnishings.com
(the "Site"), and www.unionlightingandfurnishings.com
which redirects to the main site.
While our Site may provide links
to third party websites, we accept no liability for their treatment of your
personal information and their activities are governed by separate and
independent privacy policies. Any
information you choose to provide to these third parties is not administered by
2. Personal Information
The term "personal information" refers to
any information that specifically identifies you as an individual and may
include details such as your name, e-mail and mailing addresses, telephone
and/or fax numbers, credit card information, as well your purchasing
history/habits if they can be linked to you. Union needs to collect certain types of personal information
from you in order to provide you with products and services that you request
information, Union may not be able to provide you with certain products or
Union may also use "non-identifiable
information" in order to compile broad demographic and website usage
information about our consumers in general that cannot or will not be used to
identify you personally. This
non-identifiable information is in the form of anonymous, aggregate data and
consumer patterns gleaned from your computer’s web browser when you visit us
online. Such information may include your Internet address, the address
of the website you are coming from, the amount of time you spend visiting our
website, the pages visited, the operating system and web browser software you
use, and, if you link to us through a search engine, the keywords you use to
find our website. The logs do not record personal information, can be
accessed only by Union, and are used solely to track visits to our site,
improve its content and layout and to achieve a better understanding of our
consumers in general. Union never attempts to tie this information to
particular individuals visiting our Site.
and Use of Personal Information
to collect, use and disclose certain types of personal and non-identifiable
information in order to process orders placed in-store or through the Site, to
respond to consumer requests or to otherwise administer its relationship with
its customers. The personal
information we collect for these primary purposes will only be used with your
out these activities. For example,
Union will need to collect, use and disclose personal information in order to:
- process your payment for
products or services;
- notify you in the event an
order is ready for pick-up or to make arrangements for delivery;
- retain your purchase history
for reference purposes; or
Please be assured that Union will
only collect information that is necessary for the purposes which have been
identified to you and that we will obtain your consent for any additional and
different uses of your personal information, where required.
- respond to requests made by
and Promotional Purposes
to time, Union may use personal information to inform you of additional
consumer offerings or developments, to better identify products and services
that may be of interest to you, or for other marketing and promotional
purposes, for example, to offer you a subscription to our newsletters or to
provide you with current information about Union's business activities. Should you choose not to provide your
consent to these activities; Union will refrain from using your information in
this manner. You may at any time
indicate that you do not wish to receive such information by clicking the
"unsubscribe" option in our e-mailed materials or by contacting our
Privacy Officer via the channels provided below.
of these marketing and promotional communications, Union will need to
communicate with you, from time to time, for the purposes of administering the
business relationship and to advise you of important changes to Union and/or
the Site. These communications
will be deemed essential customer notification services and will not include
promotional newsletters or marketing communications.
assured that Union will not, distribute, rent or sell any personally
identifiable information to third parties without your express consent, unless
5. Disclosure of Personal Information
Our employees are familiar with the contents of
personal information. Your
personal information is only disclosed to those within Union-owned or
affiliated companies with a need to know, which individuals are held
accountable for maintaining the confidentiality of all personal information to
which they have access.
To ensure that you benefit from our full range of
products and services, we may, from time to time where required, share your
personal information amongst Union trusted partners. Any such third parties will only use your personal information
to provide you with the products and services you have requested through Union
and will be given only the information necessary for carrying out their
services in this regard. Union
requires that these trusted partners protect your personal information in the
manner prescribed by this policy.
established safeguarding measures to uphold the security of personal
information obtained from and about you, regardless of the format in which it
is held. We have instituted
policies and procedures to protect against unauthorized use or access,
alteration, duplication, destruction, disclosure, or loss or theft of your
personal information. All
electronically-stored or transmitted personal information resides on secure servers
behind a firewall and data base access is carefully restricted.
7. Accessing Your Personal
You reserve the right to access
personal information Union has collected about you. Should you wish to review or verify your personal information,
please refer to the contact information provided at the end of this Privacy
Policy. At the time you make such
a request, we will need specific information from you to enable us to search
for, and provide you with, the personal information we hold about you. There may be instances in which we will
be unable to provide full disclosure of the personal information we hold about
you. These include, but are not
limited to, cases where personal information:
contains references to other persons;
is subject to solicitor-client or
contains our own proprietary
information that is confidential to us;
· has already been destroyed due to legal
requirements, or because we no longer needed it for the purposes set out in
cannot be disclosed for legal reasons.
If we are unable to provide you with
access to your personal information, you will be notified and provided with an
8. Change in Ownership
In the event that Union or any of
its assets are acquired by a third party, personal information acquired by Union
may be one of the assets transferred.
9. Contact Us
We are committed to maintaining
the accuracy of your personal information for as long as it is being used for
the purposes for which it was collected, and provided that you notify us of any
changes. Prompt notification of changes in information, such as your e-mail or
mailing addresses, will assist us in providing you with the best possible
service. Should you discover, upon review of your personal information, that
amendments are required, please advise us. We will use reasonable efforts to
advise any third parties of any important changes to your Personal information
that we may have disclosed to them.
Upon request, Union will provide additional information
that you have a better understanding of our collection, use and disclosure of
For further information, please contact our Privacy
Union Lighting and Furnishings
1491 Castlefield Avenue
© Union Electric Lighting Co. Ltd. 2011. All rights reserved.